BVB Tickets for Hearing Impaired Fans
In Block 34, there are tickets available for people with hearing impairments. A ticket costs €15.
Borussia Dortmund aims to enable as many people with disabilities as possible to visit SIGNAL IDUNA PARK throughout the season. Club members are given preference, but non-members are also considered.
Orders should be sent by email to [email protected]. Eligible persons are those whose disability ID card shows the symbol "GL."
Please include the following information in your order:
- Complete address
- Desired match
- Indicate "Hearing Impairment" in the order
- Membership number (if available)
- Copy of the disability ID card (front and back)
Pre-Sale Period for Hearing Impaired Fans
Generally, the same rules apply for tickets for fans with disabilities as for other ticket orders. The tickets can be ordered at any time through the specified channels. Allocation usually takes place 2-4 weeks before the respective game, following the general pre-sale dates.
Access for Hearing Impaired Fans to SIGNAL IDUNA PARK
Coming from the southeast, the path leads through the South special entrance, from the north through the player entrance under the BORUSSEUM (northeast corner). Access to the stadium is only permitted with the accompaniment of volunteers.
Special Information for Hearing Impaired Fans at SIGNAL IDUNA PARK
- During the game, a sign language interpreter will be on-site to translate all important information. Additionally, there are vibration devices for every two seats per row, signaling that the sign language interpreter is about to translate something.
- Walkers are not allowed as mobility aids because bulky items outside the wheelchair areas in blocks 3 and 6 could impede the smooth evacuation of spectators.
- Additional information, including for other stadiums and clubs, can be found on the Federal Disabled Fans Association homepage at https://bbag-online.de/
- Close to Block 34 is a kiosk equipped for communication with hearing-impaired persons. Order cards are available there, and the staff is prepared for communication. The kiosk is marked with a hearing-impaired symbol.
Away Tickets for Hearing Impaired Fans
Orders for tickets for hearing-impaired fans for away games should be sent by email to [email protected]. Please include the following information in your order:
- Complete address with a daytime contact phone number
- Desired match
- Indicate "Hearing Impairment" in the order
- Copy of the disability ID card (front and back)
- Membership number (if available)
Upon successful ticket allocation, we will send you a reservation confirmation by email.