Die Mitarbeiter des besttravel-Teams

About besttravel

When it comes to performance, besttravel adheres to a sporting principle: Only with top performance can one become a winner. In this spirit, we offer you a high-caliber full-service in the following areas:

  • Sports and football trips
  • Holiday travel
  • Club and team trips
  • Incentives and events of all kinds
  • Business travel

In addition to our service, our sports-specific expertise is considered groundbreaking. The reasons are clear: We are part of the portfolio of Borussia Dortmund GmbH & Co KGaA - a publicly listed club with efficient management and a clear economic focus. Furthermore, GBT Deutschland GmbH (GBT) is our service partner. As one of the leading international business travel service providers, GBT has decades of experience in the field of sports travel.

The exclusive teamwork of Borussia Dortmund GmbH & Co KGaA and Hogg Robinson Germany GmbH & Co. KG (HRG), the predecessor of GBT Deutschland GmbH, led to the founding of besttravel dortmund GmbH on February 28, 2000.

From this special setup, synergies arise that are unique in the market, especially in the field of sports. Benefit from this and make us your partner!

Thomas Heß


Managing Director
Tel.: +49 231 902069 22
Email: [email protected]

When I took over as office manager at the predecessor company of besttravel in July 1997 - at that time with only 3 employees - in the old office on Strobelallee, I already knew that I wanted to stay here for a long time. In 2005, I was appointed managing director. I am not only available as a contact person for entrepreneurial and strategic matters, but also still in the operational area. I am now delighted to work with a team of 11 colleagues. Whether in the field of business travel, tourism, events, or sports and fan trips, your wishes and requirements are our priority, and I look forward to your inquiry!

Thomas Heß - Geschäftsführer best Travel

Rebecca Collmann

Senior Projektleitung Sportreisen & Events
Tel.: +49 231 902069 26
E-Mail: [email protected]

Seit März 2014 im Team von besttravel bin ich im Team für die Sport- und Gruppenreisen zuständig. Zu meinem Aufgabengebiet gehört die Organisation von Flügen, Hotels und Transfers zu Auswärtsspielen und -reisen des Teams von Borussia Dortmund, sowie die Erstellung und Begleitung exklusiver Sonderreisen zu ebendiesen. Auch bin ich Ihnen gerne bei der Organisation Ihres eigenen individuellen Incentives behilflich, ob nun im schwarz-gelben Rahmen oder unabhängig davon.

Rebecca Collmann

Slavica Deric

Private and Business Travel
Tel.: +49 231 902069 23
Email: [email protected]

"Who lives, sees a lot. Who travels, sees more." My greatest joy comes from creating individual combinations of the many hotels I have personally traveled to worldwide, combined with a fantastic cruise. Privately, I enjoy swapping dress codes for diving gear and swimming with giant turtles in the Indian Ocean or experiencing the magic of a campfire in the African bush. My "Top 5 travels" of recent years: South Africa, Australia, Canada, Seychelles, and Mauritius. Organizing travels is not just my profession but my calling: after 30 years of experience in the industry and thousands of miles traveled, I still consider my job the most exciting one can wish for. Whether alone, in a group, or with my family - I have already gathered many travel experiences and am more than happy to share them with you!

Slavica Deric

Annika Herbig

Primary Contact for Adrenaline Trips, Project Management Sports Travel
Tel.: +49 231 902069 28
Email: [email protected]

As the primary contact for adrenaline trips, I ensure that your fan trip to the football capital becomes a perfect football experience. Through close cooperation with many Dortmund hotels, I am very familiar with our city and am happy to help you organize your stay around BVB. Additionally, I handle various group inquiries in and around Dortmund.

Annika Herbig

Melanie Kabuth

Private Travel
Tel.: +49 231 90 20 6930
Email: [email protected]

Since the beginning of July 2022, I have been strengthening the besttravel team in the area of holiday travel and I am happy to put together your dream trip for you; whether it's a classic package tour, a city trip with a visit to a musical, island hopping in Hawaii, or a cruise through the Mediterranean. I have already gained 6 years of professional experience in the tourism sector and still enjoy every trip with which I can make people happy - perhaps you next? Among my personal travel highlights are: South Africa with Kruger National Park, a city trip to Rome, and club vacations in various hotel chains, especially Magic Life.

Melanie Kabuth

Andrea Kayser

Business Travel Service
Tel.: +49 231 902069 21
Email: [email protected]

Since December 2010, I have been part of the besttravel team in the area of business travel. I tailor all flight, train, hotel, and car rental offers and bookings to the individual needs of our business customers, ensuring that they always reach their destination quickly and comfortably. Additionally, I am responsible for group flights, specifically for the memorial trips of BVB and the trips of our BVB Legends team, which often travels abroad for friendly matches. One of my great passions is playing golf. Therefore, I am available as a contact person for the golf trips and tournaments organized by us. In my leisure time and during vacations, I constantly discover new places, making me a competent contact person for individual inquiries and vacation wishes regarding golf in general and golfing in Robinson Clubs in particular.

Andrea Kayser

Susanne Leefoge

Stellv. Büroleitung | Geschäftsreiseservice
Tel.: +49 231 902069 24
E-Mail: [email protected]

Ich bin seit über 20 Jahren Teil des Unternehmens, damals noch  bei dem Vorgängerunternehmen von besttravel, Euro Lloyd. Als stellvertretende Büroleitung kümmre ich mich neben den Geschäftsreisen auch um administrative Angelegenheiten rund um den Firmendienst. Ich sorge dafür, dass Ihre Dienstreisen so komfortable wie möglich ablaufen und Sie immer sicher an Ihr Ziel kommen. Ich freue mich auf Ihre Anfrage!

Susanne Leefoge

Catharina Martin

Junior Projektmanagerin Gruppenreisen
Tel.: +49 231 90 20 6915
E-Mail: [email protected]

Seit Dezember 2022 bin ich Teil des besttravel Teams in dem Bereich der Gruppenreisen. Sehr gerne helfe ich Ihnen bei sämtlichen Fragen rund um den Adrenalin-Trip, damit dieser zu einem besonderen Erlebnis wird, und ihr Fußballherz höher schlagen lässt. Gruppenanfragen in und rund Dortmund gehören ebenfalls zu meinem Aufgabengebiet.

Catharina Martin

Maria-Belén Martin

Business Travel Service
Tel.: +49 231 90 20 6919
Email: [email protected]

I have been supporting the besttravel team in the area of Business Travel since April 2023. I am happy to assist you with your individual travel planning! From organizing flights, trains, and rental cars to hotel bookings, I ensure your perfect stay! My private passion is my home country Spain. I look forward to your inquiries!

Maria-Belen Martin

Jasmin Rest

Private Travel
Tel.: +49 231 902069 27
Email: [email protected]

Since October 2015, I have been part of the besttravel team in the area of holiday travel, and I enjoy planning the most wonderful time of the year with you. I am especially knowledgeable in the areas of cruises, family vacations, as well as city/musical trips. I am your competent contact person for classic package tours, individually planned tours, as well as flight, hotel, or car rental inquiries. Your wishes are always my priority, which you can share with me by phone, email, or even during a personal visit to our travel agency. I look forward to your inquiry!

Jasmin Rest

Anja Pitzlei

Business Travel Service
Tel.: +49 231 9020 6914
Email: [email protected]

With over 30 years of experience in organizing business travel, I joined the besttravel team in February 2023, specifically focusing on Business Travel. Even with complex travel inquiries, I support you with the best solutions to optimize your travel plans, always with the top priority of ensuring the well-being of the travelers. I look forward to your inquiries!

Anja Pitzlei

Johanna Hegemann

Projektleitung Marketing | Sportreisen & Events
Tel.: +49 231 902069 31
E-Mail: [email protected]

Seit Dezember 2017 bin ich Teil des besttravel Teams und hauptverantwortlich für den Bereich Marketing zuständig. In enger Zusammenarbeit mit den Kollegen entwickle ich unsere Reiseangebote weiter, um Ihnen ein ausgezeichnetes  Reiseerlebnis zu ermöglichen. Zudem unterstütze ich die Organisation der Mannschafts- und Gruppenreisen bei internationalen Spielen der Profimannschaft des BVB.

Joahnna Hegemann

Tanja Wellmann

Head of Sports Travel & Events
Tel.: +49 231 90 20 6925
Email: [email protected]

Since June 2013, I have been part of the besttravel team in the group sector. I started with the development and market launch of the new home game packages, the Adrenaline Trips. Since June 2014, I have been responsible for all trips of the professional team as well as the youth teams. This includes research and organization of flights, hotels, and transfers for all matches in the Bundesliga, UEFA Champions League, and DFB-Pokal. Additionally, I create exclusive offers for sponsors and accompanying press representatives. Since early 2017, I have been overseeing the department as Head of Sports Travel & Events. Prior to joining besttravel, I was primarily responsible for team hotels during the FIFA U-20 Women's World Cup 2010 and the FIFA Women's World Cup 2011. After that, I managed the women's national team and the visiting teams of the national team at the DFB travel agency.

Tanja Wellmann

Lea Glootz

Trainee
Tel.: +49 231 90 20 6932
Email: [email protected]

I started my apprenticeship at besttravel in August 2023 and have been part of the team ever since.
During my apprenticeship, I will explore and get to know all areas of the company. However, my main focus will be on Business Travel. My goal is to expand my knowledge as quickly as possible in order to properly support my team colleagues and to be a competent contact person for you.

Lea Glootz